How long until I receive my order?

On average it will take 4-12 business days to build, test, and package your PC. For any parts orders they normally ship in 1-3 business days. EXTREME PCs provides an online order tracker (kind of like how you track your Pizza delivery :)) that allows you to see each of the stages your order goes through.    

Please notate the days below are estimates. Delays can be encountered due to supply chain, seasonality, or if your system doesn't mean our expectations during quality assurance.   

Track your order here.

ORDER STATUS LEGEND

• ORDERED Order placed awaiting processing by our staff. Processing time is normally 24 Business Hours. If you ordered a pre-ordered item that is over 2 weeks out it will remain in this status until stock arrives.   
• ALLOCATION & QUEUE (Average 2-5 Business Days) A special component bin has been assigned to your order. The parts and custom materials needed for your system have been sent to be gathered/ordered and will be placed in your bin. Once all of the hardware is inside your component bin, it will proceed to the build queue & build.   
  
• BUILD (Average 1-4 Business Days) Your order has been picked and is either in our production queue or being hand-assembled. A dedicated EXTREME PCS Technical Engineer will carefully complete the requested customizations for your order. Your EXTREME PCS Technical Engineer has a passion for attention to detail & strives to build every system as if it was his own work of art. Your status will be updated once the build has been completed. 
• QA & TESTING (Average 1-3 Business Days) Your custom machine has successfully been built and is preparing for analysis and testing. The installation of the operating system, drivers/utilities, and any applications that are specific to the system you ordered is completed here.  We will also install testing & benchmark utilities and burn-in software necessary to scrupulously monitor your system’s performance throughout our testing & burn-in process. Afterward, we perform a series of torturous tests that push the hardware components in your system to the very limit. This stage is especially important because it is in this process where the system either excels or fails. If it does fail, our EXTREME PCS technicians will identify any problems and resolve them before we ship your computer system. If the computer system still does not pass our tests, we will then rebuild it with a new batch of components. Your status will be updated once the stress testing, burn-in, and technical analysis have been completed.